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 Post subject: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:06 am 
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Joined: Thu Jan 24, 2002 1:10 am
Location: Toronto, Canada
The forum was down for about 18 hours from Dec 22-23. As you may or may not have noticed, the rest of the site was unaffected. Due to similar problems in the past, the forum database user account is now distinct from the database user account used by the rest of the code on the site. It is through this means that my host and I were able to determine that the cause of the problem was exclusively within the forum code, and to keep the rest of the site running while we focused on the forum.

As much as I would love to scapegoate the phpBB code, the fact is, I didn't have the most recent version installed. We were running v3.0.4, even though v3.0.5 was released back in May and v3.0.6 was released about a month ago. I should say, however, that scanning through the release notes and bug fixes for both 3.0.5 and 3.0.6 doesn't reveal any obvious causes of the problem we experienced.

One major drawback about shared hosting is that I don't get to see all the error logs to help me figure out what went wrong. I have to try and sort it out based on whatever my host e-mails me, which sometimes isn't all that much, as in this case. I can't say I blame him, because in his eyes, I'm the bad guy who just crashed a server and affected a whole bunch of his other clients.

Anyway, we are up to date now. Let me know if you notice and problems with the forum, and cross your fingers that our shot in the dark has hit it's mark.

Sandy


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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:09 am 
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Joined: Thu Aug 24, 2006 5:34 pm
Location: Rotterdam, Netherlands
Oh... the agony! I have been pressing F5 eighteen hours straight! Now I can finally sleep.

Thomas

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:16 am 
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Glad to see it back up!

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:17 am 
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Joined: Mon Aug 11, 2008 7:19 pm
Location: Green Bay, Wisconsin
A few minutes I started browsing the forums again naturally, like nothing was ever wrong. Then I realize, "Hey! The forums are back up!" :lol:


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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:22 am 
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Joined: Fri Feb 08, 2008 1:47 am
Location: near Utrecht, Netherlands
Thanks a lot for your work, Sandy!

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:23 am 
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Location: Greece, Australia, Thailand, India, Singapore.
ok... who shared publicly their STL files again and caused this blackout? Drew? Was it you again with that Examinx?

:lol:

Thomas wrote:
Oh... the agony! I have been pressing F5 eighteen hours straight! Now I can finally sleep.


LOL!!!!


Pantazis

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:29 am 
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I kept trying to log in like every half an hour. I think that I was the first person to make a post after the forum came back up. :D

Alex

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 10:33 am 
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Location: Στο Κάστρο του Αγίου Γεωργίου
The forum was back faster than expected. Nice job!

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 11:33 am 
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Joined: Thu Jul 08, 2004 6:33 am
Location: United Kingdom
Thanks for getting it back up quickly Sandy.

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 11:40 am 
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Joined: Thu Oct 16, 2008 9:46 pm
Location: Littleton CO
Thanks for getting it back up sandy

I had an new private message and i couldnt check it, it was painful


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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 11:42 am 
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thanks, i missed this place!

-Clay

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 12:54 pm 
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Joined: Mon May 25, 2009 4:48 pm
Location: Hastings, MN, USA
Thank God! Great job Sandy!


I was like "OMG OMG OMG! My friends? My dear dear friends? Where are you? WHERE??? NO! I can't lose you. I won't!! Your not gone! WAKE UP!!!".....

uhhh. You guys don't need to tell anybody about this right?

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 1:02 pm 
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Joined: Mon Feb 02, 2009 3:50 pm
Thanks Sandy!

I wish you a puzzle under the christmas tree for every hour of bug fixing.

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 1:05 pm 
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Logan_The_Cuber wrote:
Thank God! Great job Sandy!


I was like "OMG OMG OMG! My friends? My dear dear friends? Where are you? WHERE??? NO! I can't lose you. I won't!! Your not gone! WAKE UP!!!".....

uhhh. You guys don't need to tell anybody about this right?


We don't neeeeeeeeeeeeeeeed to but.......................................

*runs to tell everyone* :D

Alex

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 1:08 pm 
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Its ok theres a place for people like you
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Sorry ive been watching a lot of batman lately


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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Dec 23, 2009 5:35 pm 
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Joined: Tue Jul 08, 2008 3:39 pm
Location: Cornwall, United Kingdom
Posts from 'General Puzzle Topics' and 'Puzzle Building and Modding' aren't showing up in the 'View active topics' list.


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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Thu Dec 24, 2009 1:03 am 
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Joined: Fri Mar 13, 2009 2:03 pm
Location: Georgia, USA
Justin wrote:
Posts from 'General Puzzle Topics' and 'Puzzle Building and Modding' aren't showing up in the 'View active topics' list.

Seconded. I have the same problem.

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Thu Dec 24, 2009 10:55 am 
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Joined: Thu Jan 24, 2002 1:10 am
Location: Toronto, Canada
Thanks guys. Fixed!

Sandy


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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Jan 06, 2010 12:48 am 
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I don't know if this problem is related to the previous outage on Dec. 22-23, 2009, but I can't see new messages from the Off-Topic board when I press the "View active topics" link. I can, however, see new messages appear in the sidebar (COMMUNITY section). The sidebar was how I noticed the problem - messages that were said to be new in the sidebar didn't show up in my list of active topics.

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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Jan 06, 2010 3:26 pm 
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I personally like it this way. If I wanted to see all the random and mostly useless post (no offense to anyone making them) then I would rather look for them when I want to than always see them getting in the way of the real reason for this forum: Twisty Puzzles.


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 Post subject: Re: Forum Downtime: Dec 22-23
PostPosted: Wed Jan 06, 2010 6:48 pm 
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Joined: Thu Jan 24, 2002 1:10 am
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Fixed... with apologies to monkeyman!

Sandy


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