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 Post subject: Hacked email
PostPosted: Tue May 06, 2014 6:55 am 
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Joined: Sun Apr 16, 2000 3:17 pm
Location: Hong Kong
I know this is the wrong place to put this but my email was virused today. If you get something me for google drive just delete it. I was hacked.


If anyone can tell me how to get rid of it I'd be grateful.

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 Post subject: Re: Hacked email
PostPosted: Tue May 06, 2014 7:21 am 
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Joined: Tue Sep 11, 2012 1:51 pm
Location: Bedford, England
Fist thing to do is run virus scan on your pc, also install and run malwarebytes free edition, a superb piece of software:

https://www.malwarebytes.org/

Change the password on your email account of course.

I don't know if you have a large contact list or not, but it might be worth sending out a mass email to say this to anyone on your list.

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 Post subject: Re: Hacked email
PostPosted: Tue May 06, 2014 8:09 am 
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Joined: Wed Aug 03, 2011 3:44 pm
Location: Sao Paulo, Brazil
Hello

i would also recommend after having your computer scanned with malwarebytes to reboot and run the malwarebyte's fast verification again in order to check if the virus has gone,

if some virus still on your computer you may try AVAST and CCLEAN

good luck
Claudio


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 Post subject: Re: Hacked email
PostPosted: Tue May 06, 2014 10:07 am 
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Joined: Sun Apr 16, 2000 3:17 pm
Location: Hong Kong
Thanks guys. I changed the passwords, but I opened the bad email on my iphone. So much for not getting virus'. I'm guessing it is a google mail thing. Other than changing passwords, I can only hope that I managed to get the word around to most people on my email list. I feel like such a fool for opening the email, but as I've discovered is normal for these things. The email came from a friend and the subject line was about something we have coming up. Those bugs are getting smarter.

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 Post subject: Re: Hacked email
PostPosted: Tue May 06, 2014 11:18 am 
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Joined: Thu Dec 31, 2009 8:54 pm
Location: Bay Area, California
katsmom wrote:
Those bugs are getting smarter.

They are. Wherever there is a niche that can exploited for gain you'll find entrepreneurs popping up to do just that.

The fallout of infostealers is often much worse than spam from stolen email account credentials. Be absolutely certain you've removed / cleaned / wiped the malware and then change your bank account credentials too.

Bad guys are pretty smart about monetizing stolen creds so don't forget to change pretty much anything attached to a credit card or bank account. For example iTunes, Amazon, Google Play, PayPal, etc. Also change the password to the email account each one of these accounts is tied to or they'll be able to bypass your new password with the password reset process which makes use of your email.

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 Post subject: Re: Hacked email
PostPosted: Tue May 06, 2014 4:18 pm 
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Joined: Sun Mar 15, 2009 12:00 am
Location: Jarrow, England
Very unlucky Rox, I hope that you can get this sorted.
katsmom wrote:
Those bugs are getting smarter.
I would call them another word beginning with b (8 letters).

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 Post subject: Re: Hacked email
PostPosted: Wed May 07, 2014 10:35 am 
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Joined: Fri Feb 06, 2009 2:57 pm
Location: Pittsburgh
I had something similar happen. If you use your google account on youtube, check your videos.

There are all kinds of steps to take to reset/reclaim your google accounts and make sure there is no access outside what you authorize. I'd find them for you if I wasn't at work right now.

You'll want to check POP/IMAP settings and all kinds of things.

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