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 Post subject: Please help with Samsung Galaxy S3 firmware weirdness
PostPosted: Tue Jan 29, 2013 1:10 pm 
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Ok so I am not well informed and into smartphones at all. My mum has a new Galaxy S3 Mini and there seems to be a problem.

Yesterday in the morning it just told her that it was downloading a firmware update. It has been downloading for about 34 hours now, with a total traffic of 2 GB since it started and still is just loading. She can't do anything. It's just a note in that update/ info/ pulldown menu.
Also she has to charge it all the time since the download apparantly kills the battery soo fast.

Is that normal? Kind of a big firmware update I would say. ??

Shall she just reboot and interrupt the download?

Thanks for any advice.

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 Post subject: Re: Please help with Samsung Galaxy S3 firmware weirdness
PostPosted: Tue Jan 29, 2013 1:26 pm 
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If it is new then it has a pretty big update to do. However 32 hours is way too long. My brother got an S3 a few weeks ago and off 4G it only took a few minutes. I'd try rebooting. If it messes up anything then you can always go to the store and get the software fixed.

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 Post subject: Re: Please help with Samsung Galaxy S3 firmware weirdness
PostPosted: Tue Jan 29, 2013 3:29 pm 
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Is it connected to wifi or is it using the phone network? If the latter, what is the signal strength like? Next to the signal strength bars, does is have a small 3G or an H (H is better, nothing is bad). Be careful here, you may get charged for all that data :shock:

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 Post subject: Re: Please help with Samsung Galaxy S3 firmware weirdness
PostPosted: Tue Jan 29, 2013 3:37 pm 
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No my mum is at home and the thing is connected via WLAN. She already checked that. The maximum possible download rate should be high enough to get 2 GB in short time. So it's either the service of the firmware that is all slow, or there's a bug. I guess I'll tell her to wait a little more and then either call the store instead of me or just shut it down for once.

Oh and thanks to you guys for the help.

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